Media card carousel templates

A Media Card Carousel Template is a WhatsApp template that allows businesses to showcase multiple products, services, or offers in a single message.

Instead of sending multiple WhatsApp messages, businesses can display information as swipeable cards. Each card can contain its own media, message content, and action buttons, allowing customers to browse different options by simply swiping left or right.

This provides a more interactive and engaging experience, making it easier for customers to compare products, explore offers, and take action directly from the conversation.

A Media Card Carousel Template must contain at least 2 cards and can include up to 10 cards in a single message.

Customer Receives
The customer receives a single WhatsApp message containing multiple cards.

They can swipe through the cards to view different products or offers and tap the available button on any card to learn more or perform the configured action.

Media Carousal Template Message

Payload Example

{
    "to": "<USER_PHONE_NUMBER>",
    "type": "template",
    "template": {
        "name": "<TEMPLATE_NAME>",
        "language": {
            "code": "<LANGUAGE_CODE>"
        },
        "components": [
            {
                "type": "body",
                "parameters": [
                    {
                        "type": "text",
                        "text": "<BODY_VARIABLE_VALUE_1>"
                    },
                    {
                        "type": "text",
                        "text": "<BODY_VARIABLE_VALUE_2>"
                    },
                    {
                        "type": "text",
                        "text": "<BODY_VARIABLE_VALUE_3>"
                    }
                ]
            },
            {
                "type": "carousel",
                "cards": [
                    {
                        "card_index": 0,
                        "components": [
                            {
                                "type": "header",
                                "parameters": [
                                    {
                                        "type": "image",
                                        "image": {
                                            "link": "<IMAGE_URL>"
                                        }
                                    }
                                ]
                            },
                            {
                                "type": "button",
                                "sub_type": "quick_reply",
                                "index": 0,
                                "parameters": [
                                    {
                                        "type": "payload",
                                        "payload": "<QUICK_REPLY_PAYLOAD>"
                                    }
                                ]
                            },
                            {
                                "type": "button",
                                "sub_type": "url",
                                "index": 1,
                                "parameters": [
                                    {
                                        "type": "text",
                                        "text":"<BUTTON_URL_VARIABLE_VALUE>"
                                    }
                                ]
                            }
                        ]
                    },
                    {
                        "card_index": 1,
                        "components": [
                            {
                                "type": "header",
                                "parameters": [
                                    {
                                        "type": "image",
                                        "image": {
                                            "link": "<IMAGE_URL>"
                                        }
                                    }
                                ]
                            },
                            {
                                "type": "button",
                                "sub_type": "quick_reply",
                                "index": 0,
                                "parameters": [
                                    {
                                        "type": "payload",
                                        "payload": "<QUICK_REPLY_PAYLOAD>"
                                    }
                                ]
                            },
                            {
                                "type": "button",
                                "sub_type": "url",
                                "index": 1,
                                "parameters": [
                                    {
                                        "type": "text",
                                        "text":"<BUTTON_URL_VARIABLE_VALUE>"
                                    }
                                ]
                            }
                        ]
                    }
                ]
            }
        ]
    }
}

Payload Example#

Payload Example