SMS Connector

This guide explains how to configure Qikberry SMS as a provider in WebEngage and enable SMS delivery status tracking through Qikberry webhooks.

Video Walkthrough: Qikberry SMS Connector for WebEngage

1. Access SMS Settings in WebEngage

Log in to your WebEngage account and navigate to Data and Insights → Data Platform → Integrations. Under Channel Integration Status, locate the SMS Setup section and click Configure. Then, under Available SMS Service Providers (SSP), select Private SSP to configure a new SMS provider.

2. Configure Qikberry as SMS Provider.

Enter Qikberry Rest in Name your Configuration.

In URL field. Enter :

https://rest.qikberry.ai/v1/webengage/sms

Enter your Principle Entity id.

3. Configure Request Headers

Under the Headers section, add the following entries:

Header	Value
Authorization	Bearer `<Qikberry Access Token>`
Content-Type	application/json

4. Set Throttling

Navigate to Configuration and click Throttling.

Set SMS as 5000

Note: Once the set-up is completed Qikberry will automatically send the real time delivery status to WebEngage.

Video-Walkthrough

Integration Complete

Your WebEngage account is now configured to send SMS messages through Qikberry and receive real-time delivery status updates for tracking and analytics.

1. Access SMS Settings in WebEngage#

2. Configure Qikberry as SMS Provider.#

3. Configure Request Headers#

4. Set Throttling#