Qikberry API Docs
SMSWhatsapp Cloud APIRCS for BusinessVMNVerifyIntegrations
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SMSWhatsapp Cloud APIRCS for BusinessVMNVerifyIntegrations
Admin
Qikberry.AI
App
  1. CleverTap
  • CleverTap
    • SMS Connector
    • WhatsApp Connector
  • WebEngage
    • SMS Connector
    • WhastApp Connector
  1. CleverTap

WhatsApp Connector

This guide explains how to configure Qikberry WhatsApp as a provider in CleverTap and enable WhatsApp delivery status tracking through Qikberry webhooks.
Video Walkthrough: Qikberry WhatsApp Connector for Clevertap

1. Access WhatsApp Settings in CleverTap#

Log in to your CleverTap account and navigate to Settings → Channels → WhatsApp.

2. Configure Qikberry as the WhatsApp Provider#

1.
Navigate to WhatsApp Connect and click Provider Configuration.
2.
Select Generic (Other) as the provider.
3.
Enter Qikberry WhatsApp in the Nickname field.
4.
Enter your WhatsApp Business number in the Mobile field.
5.
In the HTTP Endpoint field, enter:
https://qikbridge.qikberry.ai/v1/clevertap/whatsapp
Proceed to the next step to configure authentication and callback settings.
image.png

3. Configure Request Headers#

Under the Headers section, add the following entries:
HeaderValue
AuthorizationBearer <Qikberry Access Token>
x-phone-number<WhatsApp Business Number>
Content-Typeapplication/json
Note: Generate the access token from the Developers Section in App.
image.png

4. Configure Template Import#

1.
In the Template Import Setup section, select GET as the Request Type.
2.
Enter the following HTTP Endpoint:
https://rest.qikberry.ai/v1/whatsapp/templates
3.
Set Import Limits to 500.
4.
Under the Headers section, add the following entries:
HeaderValue
AuthorizationBearer <Qikberry Access Token>
x-phone-number<WhatsApp Business Number>
Content-Typeapplication/json
Note: Generate the access token from the Developers Section in App.
image.png

5. Save and Activate the Configuration#

1.
Enable Mark this as Default to set Qikberry as the default WhatsApp provider.
2.
Enter 50 in the Maximum Concurrent API Requests field.
3.
Review all configured settings to ensure they are correct.
4.
Click Save to complete the provider configuration.
image.png

6. Import WhatsApp Templates#

1.
Open the Qikberry WhatsApp provider and navigate to the Templates section. Then, click Import Templates.
image.png

7. Configure CleverTap Delivery Callback URL in Qikberry#

To receive WhatsApp Message delivery status updates in CleverTap, configure a webhook in Qikberry.
1.
Log in to the Qikberry portal.
2.
Navigate to Developers → Webhooks.
3.
Click Create Webhook and configure the webhook using the following details:
FieldValue
MethodPOST
ServiceCleverTap WhatsApp
URLDelivery Report Callback URL provided by CleverTap
5.
Save the webhook configuration.
Once configured, Qikberry will automatically push WhatsApp Message delivery status updates to CleverTap.
image.png

Video-Walkthrough#

Integration Complete#

Your CleverTap account is now configured to send WhatsApp messages through Qikberry and receive real-time delivery status updates for tracking and analytics.
Modified at 2026-08-06 05:11:46
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